Issues resolved
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Connect backend data
Avg response
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Live metrics pending
Security score
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Run verified scan
Active users
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Connect directory
Recent support activity
Live tickets and scan events appear after a client workspace is connected
User accounts
Connect Microsoft Graph or another provider to show live accounts
48
/ 100
Needs attention
4 security gaps found across identity, email, and collaboration services. The support desk can prepare safe fixes for specialist review.
Verified Device Health Scan
Runs a consent-based, read-only scan through the OnCallTechSA desktop bridge running on this device. The browser/PWA cannot scan macOS or Windows by itself; it securely requests the local bridge on 127.0.0.1. The scan checks system version, CPU/RAM, storage, FileVault/BitLocker, firewall, battery, network connectivity, security controls, and top resource usage. It never reads private files.
Verified scans require the OnCallTechSA desktop bridge. Browser/PWA mode can scan only when that bridge is running locally.
Desktop Scanner Downloads
For a real device scan, install the desktop scanner. Current public packages are unsigned release candidates until signed production installers are published.
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Select any issue — the support desk diagnoses it and prepares the next safe action