OnCallTechSA

Data Deletion Instructions

Last updated: 6 July 2026

You may request deletion of personal information associated with your OnCallTechSA support profile, WhatsApp messages, tickets, diagnostics, or website account.

How To Request Deletion

Email info@oncalltechsa.co.za with the subject line "Data deletion request". Include the phone number, email address, or business name used when contacting OnCallTechSA so we can locate the correct records. You may also contact the support line at +27 67 692 1810.

What We Delete

Where legally and operationally permitted, we delete or anonymize support records, contact details, device diagnostic records, and messaging history associated with your request.

What May Be Retained

Some records may be retained where required for legal, accounting, security, fraud prevention, dispute handling, or audit obligations.

Response Time

We aim to acknowledge deletion requests within 7 business days and complete eligible requests as soon as reasonably practical.